FAQs
- Our Reservation #: 53203472 (Use this when booking to get a discount and be part of our group)
Website: NCL.com
Cruise: Norwegian Encore
App: Cruise Norwegian (RECOMMENDED)
- Cruise Coordinator Contact: David Turetsky
Work # - 954-640-6385
Cell # - 561-271-7574
Email - daturetsky@ncl.com
Note: All guests are required to complete the Advance Guest Registration prior to day of sailing and must complete check-in at the cruise terminal and be onboard the ship no later than one hour prior to the departure time noted on their cruise documents
All final payment for the cruise is due on Novemver 4, 2023
- Dress code for the wedding day:
Women: Formal wear with beach footware
Men: Formal wear excluidng blazers
Note: Don't book excursions in St. Thomas as the wedding and festivities thereafter will consume most the day.
- It's suggested to fly into Florida the day before the ship departs, in case of any flight delays or cancellations. It's worth noting that some hotels have shuttles to take you to the port, such as the Hilton Miami Downtown which takes you for $10/person. This is where we and several other groups will be staying the night before departure.
- What's required: A copy of your birth certificate (or a passport) & a government ID. For kids - bring a copy of the birth certificate.
While passports are not required, they're recommended in the event of missing a departure from a port of call. If you miss the departure you'll need your passport for getting home.
Please also note that In all ports of call, it is also the guest's responsibility to be back onboard the ship no later than one (1) hour prior to the ship's scheduled departure time. Please be aware that shipboard time may differ from the port of call and it is the guest's responsibility to follow the shipboard time. In the event a guest misses the ship, it will be the guest's responsibility to pay all expenses incurred to rejoin the ship.
Common Questions:
- Average air temperature will be 75-85 degrees, average water temperature will 75-80 degrees.
- How do I pay for onboard expenses?
For your convenience, all shipboard expenses are charged to your Onboard account. Sign up when you check in, establishing your method of payment with Visa, MasterCard, American Express, Discover, JCB Card, Diner's Club. You may also use your debit card however please be advised that we obtain pre-authorization, as we do for all Credit Cards, and some banks hold these funds for up to 30 days. The maximum initial pre-authorization amount for all credit and debit cards is $300. Cash can also be used as a method of payment to settle your account with an initial deposit paid in advance.
- Should I bring on a carry-on bag?
Guests should bring a spare overnight bag because all suitcases are collected the night before we return to homeport.
- Travel Tips:
Luggage that is being hand-carried must be able to fit thru the x-ray machines, similar to airplanes if larger than that it must be checked. (Approximately 24” tall and 18” wide)
It's recommended that guests hand-carry medication, jewelry, breakables, or other valuables, an extra set of clothes for the first evening on board, and important documents (I.e Passports and Travel Documents)
- How can I book a transfer from the airport to the pier?
Norwegian Cruise Line offers ground transfers between the airport and the pier and vice versa. To arrange for transfers, have your airline documentation ready, log in into your myNCL account (an option to purchase your transfer will appear in Step 4 of your Online Check-In) or give us a call at 800.327.7030 at least 4 days prior to sailing.
- When are E-Docs available?
All E-Docs will be available up to 21 days prior to departure, provided full payment has been received and Online Check-In has been completed. Make sure you bring a printed copy of your eDocs with you to the pier as they will serve as your boarding pass. It is important to download your eDocs ahead of time as they will become unavailable 72 hours prior to sailing. You or your travel professional will be notified via email when your eDocs are ready to be printed. Please reconfirm your flight details.
- How many suitcases can I bring?
Each person is allowed up to two pieces of personal luggage on board, with each piece weighing a maximum of 50 pounds. However, if passengers are traveling by air, they need to check with the airline for specific restrictions.